CheckIT - Digital Service Process
Complete Customer Journey and Digital Workshop Process integrated in one single platform!
CheckIT-DSP covers support for appointment planning, preparation, workshop planning, digital work order, digital inspection, warranty to CRM and BI.
CheckIT-DSP consist of a solid digital foundation for a complete digitalization of the workshop. The Service Advisors, Chief Mechanics, Parts Advisors, Mechanics and Management are be able to work together as efficient as possible.
With fast digital communication between all stations, a data-driven workshop and integration with all other Service tools the dealer is able to improve efficiency and increase sales.
- Exceptional LIVE management of the workshop
- Reduce mechanics movements and waiting times
- Improve internal communication
- De-duplicate registration
- Make use of available data wherever possible
- And many more..
On top of this solid foundation CheckIT facilitates the complete Customer Journey. CheckIT-DSP functionalities like support of the appointment planning, digital check-in, direct reception, live-status of the work, e-quote, photo, video, diagnoses, warranty and CRM activities. Everything is covered to create the best customer Journey.
CheckIT integrates with almost any other system
We make life easier with ‘useful’ integrations & connections. CheckIT-DSP is connected to the Dealerportal Suite with Dealer Tyre Management, ClaimIT, SupplyIT, Menupricing, Certification and SignIT. Dealerportal has also connections with planning systems, all major DMS, lease, ROB, CRM and many other systems.